Associate - India - Allstate Insurance Company

Allstate Insurance Company

Verified Company

India

3 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Date Opened:
Mar 16, 2023

Location:

IN

Company:
Allstate Insurance Company

Responsibilities:

Performing review of the Dispatch system to identifying more efficient ways to inspect our customers' vehicles
Making
Outcalls to bodyshops or customers to confirm vehicle location and promote Virtual methods of vehicle inspection.
Answering
Inbound Calls specifically from Internal teams across Allstate to help with Status of a claim, modification of assignment/inspections or Followups
Collaborating with Stateside/Onshore teams to arrange for Adjuster availability/confirming suitable type of inspections
Managing schedules for the Auto field adjusters on a daily basis to ensure efficient completion of schedules and delivery of services to our customers.
Serving as point of contact for Claim owners, auto technicians and Good Hands Repair Network shops on moderately complex and occasionally complex issues related to inspection and schedule
Attending daily huddles and participate in problem solving sessions and sharing best practices across all teams

Primary Skills:

Experience:

0 to 1.6 Years

Shift Timing:

As an Associate in the Dispatch Workflow team primarily you will be responsible to manage the different Methods of Inspection and you will play a vital role to ensure we deliver on our promise to help restore people's lives after they've experienced a loss.

The auto-dispatchers are critical to the success of the Auto field operation. Their role serves as the primary contact for our Auto-Field group.

They work alongside the team of inspection coordinators to dispatch field and drive in assignments via our Work Management software and dispatching system.

Your success will be rewarded with our Total Rewards package which includes base pay, benefits and opportunities for career advancement.

This is your chance to help make a meaningful difference in people's lives.