Collection Executive - Kolkata, India - TalentShape
Description
Tele Collection ExecutiveNeev Credit Pvt Ltd - Bangalore, Karnataka / Kolkata
Job description
- To recover overdue payments or outstanding debts from customers on behalf of the company.
- Investigate and resolve any payment disputes or discrepancies that may arise from customers with other departments, such as customer service or sales, to resolve paymentrelated issues.
- Responsible for maintaining accurate and uptodate records of all communications, payment arrangements, and other relevant information related to debt recovery.
- Negotiate payment plans or settlements with debtors based on their financial situation and the company's policies.
- To answer inquiries, provide information, and assist debtors in resolving paymentrelated issues.
- To achieve given collection and call targets.
- Must have effective communication skills in English and South Indian Language/s.
- Also requires negotiation skills, attention to detail, ability to work under pressure, and customer service skills.
Job Types:
Full-time, Regular / Permanent
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Job Types:
Full-time, Regular / Permanent
Salary:
₹10, ₹12,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Kolkata,
West Bengal:
Reliably commute or planning to relocate before starting work (required)
Education:
- Bachelor's (required)
Experience:
- total work: 1 year (preferred)
Work Location:
In person
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