Customer Support Executive - Chandigarh, India - Vibcare Pharma

Vibcare Pharma
Vibcare Pharma
Verified Company
Chandigarh, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

WORK FROM OFFICE

Requirement
Excellent communication skills


Languages
Hindi (preferred)

English (preferred)


Overview:


As a Customer Support Executive, you will play a pivotal role in ensuring customer satisfaction and retention by providing exceptional service and support.

You will be
responsible for addressing inquiries, resolving issues, and maintaining positive relationships with customers through various channels of communication. This role requires strong interpersonal skills, problem-solving abilities, and a customer-centric approach.


Company Description

Vibcare Pharma is a company committed to providing high quality, affordably priced products to its customers, while maintaining a focus on dedicated customer service.

The company emphasizes continual improvement of the quality of its products, processes, and systems in order to meet the changing needs of customers.


Qualifications:


  • Bachelor's degree or equivalent work experience.
  • Proven experience in customer support or a related field.
  • Excellent communication skills, both verbal and written.
  • Strong problemsolving abilities and attention to detail.
  • Ability to remain calm and courteous under pressure.
  • Proficiency in using customer support software and tools.

Job Types:
Full-time, Permanent


Salary:
₹15, ₹22,000.00 per month


Benefits:


  • Health insurance
  • Leave encashment
  • Paid sick time
  • Paid time off
  • Provident Fund

Schedule:

  • Day shift

Education:


  • Bachelor's (required)

Experience:


  • Customer service: 1 year (required)

Language:


  • Hindi (required)
  • English (required)

Ability to Commute:

  • Chandigarh, Chandigarh (required)

Ability to Relocate:

  • Chandigarh, Chandigarh: Relocate before starting work (required)

Work Location:
In person


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