Customer Support Associate - Kolkata, India - Adyan Consultants PVT LTD.

Adyan Consultants PVT LTD.
Adyan Consultants PVT LTD.
Verified Company
Kolkata, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
_
Associate Hiring Job Description _


Designation

  • Advance resolution expert (L2)

Job Profile

  • Handling escalation calls.

Job Type

  • Full Time Permanent
  • Duration 9 Hours (including 1 hr break)

Mandatory Criteria-

  • Communication skill
  • Excellent communication needed in English and Hindi


  • Education

  • Higher secondary
  • Experience min 1year BPO exp required.
  • Work Timing 24*7 rotational (drop and pickup available for odd shifts)
  • Week off Rotational,6 days working.
  • Maximum Age Limit 40

Interview Structure -

  • HR round
  • Yes
  • Typing Test Min 30WPM/90% accuracy
  • Psychometric test
  • Versant test(Versant score should be 4)
  • Client round

Documents Required -

  • Aadhar Card (Complete Date of Birth)
  • Mandatory


  • Pan Card

  • Mandatory


  • Education
Marks sheets - 10th, 12th, Mandatory

  • Experience Letter, Offer Letter, Pay slips (last 3 months)

Salary and Benefits

  • CTC245000/, Salary in hand 18342/.
  • Salary from first day
  • ESIC & PF

Salary:
₹12, ₹15,000.00 per month


Benefits:


  • Work from home

Schedule:

  • Rotational shift

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • Kolkata,

West Bengal:
Reliably commute or planning to relocate before starting work (required)


Education:


  • Higher Secondary(12th Pass) (preferred)

Experience:

- total work: 1 year (preferred)

  • Customer service: 1 year (preferred)

Language:


  • English (preferred)
  • Hindi (preferred)

Speak with the employer
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