Food and Beverage Supervisor - Pollachi, India - Great Mount Resort Pvt Ltd
2 weeks ago
Description
Supervision and Leadership:
- Oversee and coordinate the activities of the waitstaff, ensuring that they are welltrained and capable of providing highquality service.
- Assign duties to the waitstaff and ensure that they are carried out efficiently.
Customer Service:
- Interact with guests to ensure a positive dining experience.
- Handle guest inquiries, concerns, and special requests.
Order Taking and Serving:
- Take and process customer orders accurately.
- Oversee the serving of food and beverages, ensuring that they meet quality standards and are presented well.
Team Coordination:
- Coordinate with kitchen staff to ensure timely preparation and delivery of food.
- Communicate effectively with other departments, such as the kitchen, bar, and management, to ensure smooth operations.
Quality Control:
- Monitor the cleanliness and setup of dining areas to ensure they meet hygiene and presentation standards.
- Ensure that all food and beverages served meet quality standards.
Training and Development:
- Provide training to new and existing staff on service standards, menu knowledge, and customer interaction.
- Foster a positive and professional work environment.
Inventory Management:
- Keep track of inventory related to food and beverage supplies.
- Report any shortages or discrepancies to the management.
Sales and Upselling:
- Encourage upselling by suggesting additional items or specials to enhance the customer's experience and increase revenue.
Problem Resolution:
- Address and resolve any issues or complaints from customers promptly and professionally.
Adherence to Policies:
- Ensure that staff adhere to company policies, safety regulations, and relevant health codes.
Financial Accountability:
- Handle cash transactions, process payments, and maintain accurate records.
Salary:
₹15, ₹20,000.00 per month
Benefits:
- Food provided
Schedule:
- Rotational shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
Experience:
- Restaurant: 2 years (preferred)
Ability to Commute:
- Pollachi, Tamil Nadu (required)
Ability to Relocate:
- Pollachi,
Tamil Nadu:
Relocate before starting work (required)
Work Location:
In person
Speak with the employer
Expected Start Date: 15/03/2024
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