Process Associate - Hyderabad, India - Hyrefox Consultants

Hyrefox Consultants
Hyrefox Consultants
Verified Company
Hyderabad, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Responsibilities:


  • Respond to customer queries and customer's concerns.
  • Making outbound calls to Customers and Employers.
  • Provide support for data collection to enable Recovery of the account for the end user.
  • Maintain a deep understanding of client processes and policies.
  • Reproduce customer issues and bring up product bugs.
  • Provide excellent customer service to our customers.
  • Should be responsible to exhibit a capacity for critical thinking and analysis.
  • Responsible to showcase tried work ethic, with the ability to work well both independently and within the context of a larger reciprocal environment.

Qualifications:


  • Graduate (Any Discipline).
  • Freshers are eligible.
  • Effective probing skills and analyzing / understanding skills.
  • Analytical skills with a customercentric approach.
  • Excellent proficiency in written English and with a neutral English accent.
  • Should be able to work on a flexible schedule (including weekend shifts).

Salary:
₹20, ₹30,000.00 per month


Benefits:


  • Commuter assistance

Schedule:

  • Rotational shift

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • Hyderabad , Telangana: Reliably commute or planning to relocate before starting work (required)
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