Virtual Sales - Mumbai, India - HDFC Bank

HDFC Bank

Verified Company

Mumbai, India

3 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Department

Virtual Sales
Job posted on

Aug 2, 202

Employee Type
Permanent-Sales Vertical
Experience range (Years)
1 year 3 years

Group Company:
HDFC Bank Limited

Designation:
Virtual Sales - Sales Coordinator (124_1702_100075)

Office Location:
Peninsula Bus. Park - 06 Floor Mumbai (Branch)

Position description:

Maintaining and publishing reports for management.

The resource is responsible for ensuring the daily / weekly/ monthly reports are published to management.
Produce analysis and various subsets to drive the efficacy and efficiency of the channel.
Be able to produce the data when required for management presentation.
Create masters at product / region / role levels for data analysis.
To able to support with trends for review and channel strategy.

Support regional teams on reports and data collation.

Be able to facilitate front end with data to drive the daily / weekly & monthly productivity.
Publish trends and analysis driving team to improve resource productivity.
Be able to consolidate and publish data from regions.
Co ordinate for the channels on various business requirements.

Maintaining historic data and trends.

Be able to maintain data and documents for the channel.
Maintain reports & spreadsheets of historic data.
Maintain and publish Dashboards.

Productivity Management

Incumbent is responsible and be able to meet the business expectation on timelines.
The incumbent should be able to complete the activities assigned.

Query and Complaint Management

Incumbent should be able to understand the query raised, analyze and be able to provide a suitable justification.
Incumbent to front end and ensure complaints if any are resolved within TAT and satisfactory resolution.

Primary Responsibilities:

The objective of the role of sales coordinator is to provide support on various functions of the channel management.
To support and provide data on human resource management, management reporting on business achievements, productivity.
Develop and publish reports on process controls, exceptions, to improve on the business efficiency and effectiveness.
The incumbent is responsible query management and complaint resolution.
The role demands high quality of communication skills, performance & business understanding by the incumbent.

Educational qualifications preferred
-
Category: Bachelor's Degree, Master's Degree

Required work experience
-
Role: Supervisory level

-
Years of experience: 1 to 3

Required Skills:

Interpersonal Skills.
Analytical Skills.
Team work.
Time Management.
Product and Regulatory Knowledge
Planning and Organizing Skills.
Knowledge of Competition & Current trends in financial Industry
.
Good people management skills
Good written and verbal communication
Exposure to direct sales role with expertise in Telesales and banking.
Able to work with junior and senior management alike

Required abilities
-
Other:Major Stakeholders**(intra team and cross functional stakeholders, who would need to be interacted with for discharging duties)

Product Team

Regional Team

CEG
Central HR