Customer Support Executive - Bengaluru, India - BPSPLUS PVT LTD

BPSPLUS PVT LTD
BPSPLUS PVT LTD
Verified Company
Bengaluru, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

0-1 year experience only

salary: 10k-20k

Location:
whitefield, Bangalore

The Project

Responsibilities

  • Helps resolve complicated customer complaints
  • Assist customers with billing inquiries and payments
  • Provide technical support including help with new installations / app download
  • Check account status for customers
  • Inform customers of current promotions or special sales
  • Communicates any problems or issues to management for resolution

Requirements:

-
0-1 year experience

  • Good Interpersonal skills
  • Good communication skills and telephone courtesy skills
  • Minimum of High School Diploma or equivalent experience
  • Excellent Customer Service skills
  • Ability to manage multiple priorities and respond in a timely manner to request
  • Previous customer service experience is a plus, but not required
  • Ability to work in a fastpaced environment
  • Proficiency in Microsoft Office (e.g. Word, Excel, and Power Point) and Google spreadsheets
  • Bilingual
    :Hindi and English

Job Types:
Full-time, Regular / Permanent


Salary:
₹10, ₹20,000.00 per month


Benefits:


  • Paid sick time
  • Paid time off

Schedule:

  • Day shift

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • Whitefield, Bengaluru , Karnataka: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

  • Current CTC and Notice Period
  • Do you have English and Hindi Fluency?

Experience:

- total work: 1 year (preferred)
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