Front Office Admin: Fitness - Nashik, Maharashtra, India - Paradigm Consultancies

Paradigm Consultancies

Verified Company

Nashik, Maharashtra, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

We are Hiring

Job Designation:

Front Office:
Fitness

Job Location:
Nashik

Salary: 15, ,000

Experience: - 4 years

Min 1-2 years experience as front office admin/receptionist in fitness club

Education:
Graduate/Any Graduate

Profile requirement:

Previous customer service experience, preferably in a fitness or hospitality setting.
Proficient computer skills and familiarity with membership management software.
Strong interpersonal and communication skills.
Ability to multitask and handle a fastpaced environment.
Basic knowledge of fitness programs, classes, and equipment.

Immediate joiners required

Full time

Profile Responsibilities:

Member Check-In/Check-Out:

Greet members and guests with a warm and friendly demeanor.
Efficiently handle member checkins and checkouts using the facility's software system.
Verify membership credentials and provide necessary assistance.

Customer Service:

Address member inquiries, concerns, and requests promptly and professionally.
Provide information about fitness programs, classes, and facility amenities.
Ensure a positive member experience through proactive communication and problem resolution.
Assist with scheduling appointments, class registrations, and membership inquiries.

Administrative Tasks:

Maintain accurate member records and update contact information as needed.
Assist in processing new memberships, renewals, and cancellations.
Handle cash transactions and reconcile daily sales reports.

Facility Operations Support:

Collaborate with other staff members to ensure a clean, organized, and safe fitness center environment.
Monitor and report any maintenance issues or equipment malfunctions.
Assist in the setup and breakdown of fitness classes and events.

Promotion and Sales:

Actively promote and upsell fitness programs, personal training sessions, and other services.
Encourage member engagement in fitness challenges, workshops, and community events.

Health and Safety Compliance:

Enforce safety rules and regulations within the fitness center.
Ensure members follow proper hygiene and equipment usage protocols.
Assist in emergency situations and follow established protocols for safety and security.

Salary:
₹15, ₹20,000.00 per month

Schedule: