Service Now: UX - Bengaluru, India - Mercedes-Benz Research and Development India Private Limited

Mercedes-Benz Research and Development India Private Limited

Verified Company

Bengaluru, India

3 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Aufgaben:

Job Description

The UX/UI designer will be responsible for Service Now central platform, to how we design, ideate, cultivate, monetize and scale new solutions that fundamentally transform the world of work.

The UX/UI Designer is responsible for working in partnership with Product Owners, business unit leaders, development team and the broader product team (including product management, business architecture, engineering, and designers) to solve complex user experience problems and articulate clear design requirements in a human-centered framework.

Primary Focus:
Develop site map and highlevel task flow content and then use storyboards and other design documents to communicate concepts and vision to others
Develop UI layouts including controls, labels, and graphical elements for software on both mobile and desktop platforms with an eye towards experience unification
Build wireframes, designs, and mockups for new solutions
Creating new concepts with wireframes, producing highfidelity mockups, writing detailed documentation, and critically assessing designs
Perform persona, user experience, usability studies and testing, including interviews and analysis
Craft visuals that help illustrate and help reinforce storytelling from endtoend
Designs web page layout and online content, user interface graphics, icons, color schemes, content and infrastructure for new product release and new webhosted product offering
Evangelize the power of the ServiceNow platform in transforming work across the ecosystem
Building and scaling a partner ecosystem dedicated to transforming the world of work.

Qualifikationen:

Qualifications 5+ years of experience in UX or interaction design with emphasis on humancentered design methods
Solution experience at GSI, SaaS company, or equivalent
Experience managing projects/portfolios and understanding project success
Demonstrated experience working in a matrixed organization
Track record of consistent performance
Strong executive presence
Expert with design tools (e.g. Sketch, Adobe XD) to produce wireframes and highfidelity interactive prototypes
Understands user interface design, heuristic methods, or other usability evaluation techniques, perception, cognition, task analysis, experimental design, and statistics
The ability to work independently and as part of a team, and bring a willingness to learn through design thinking and execution
Excellent written and verbal English communication skills, including the ability to articulate and explain your design decisions
Understanding of Alliance and Channel ecosystem development, partner operating models and market dynamics is a plus
Expected to demonstrate a high level of initiative, good sense of humor, and a "make it work" ethos