Telesales Executive - Udhana, Surat, Gujarat, India - FASHION DREAM

FASHION DREAM

Verified Company

Udhana, Surat, Gujarat, India

3 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

The role of a tele sales executive is to use her/his persuasion skills to sell, upsell and cross-sell the company's products or services.

From generating leads to processing and answering customer queries, a tele sales executive will handle all kinds of telephonic conversations representing the company.
With the primary objective to meet sales targets, tele sales executives rely on strong communication and negotiation skills to excel in their job.
Ensure the sale of the company's offerings through the telephone
Act as a representative of the company and help customers with their queries
Develop and foster strong relationships with existing and potential customers
Update customers regarding the services and guide them toward what would suit their needs as a tele sales executive
Meet monthly sales targets through effective sales techniques
Convert leads for the company through telephonic conversations
Maintain and monitor the records of all the conversations, be it customer feedback, purchase orders or queries
Stick to the sales script and strategy, but also improvise it when needed, within the scope of the tele sales executive job role
Update customers about new launches and record customer reactions to new products
Be aware of the latest industry trends as a tele sales executive
Liaise with the concerned department regarding customer queries and complaints