Customer Service Executive - Pune, Maharashtra, India - WHITE FORCE OUTSOURCING SERVICES PRIVATE LIMITED

WHITE FORCE OUTSOURCING SERVICES PRIVATE LIMITED
WHITE FORCE OUTSOURCING SERVICES PRIVATE LIMITED
Verified Company
Pune, Maharashtra, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Client Servicing:


  • Preparing daily visit schedules for gardeners and ensuring efficient client coverage.
  • Coordinating effectively with gardeners, providing clear instructions and tracking their progress.
  • Communicating proactively with clients, managing processes, addressing any requirements, and keeping them updated on schedule changes.
  • Maintaining positive client relationships, fostering trust and satisfaction.
  • Coordinating with clients to schedule onetime maintenance visits through cold calling Including upselling and cross sell of maintenance products & services.

Administrative Tasks:


  • Managing recurring invoices in the system.
  • Updating client data in Asana software accurately and efficiently.
  • Performing other administrative duties as assigned.

Communication:


  • Maintaining clear and professional communication with clients and gardeners via phone and other channels.
  • Effectively collaborate with internal teams to ensure seamless service delivery.

Pay:
Up to ₹240,000.00 per year


Schedule:

  • Fixed shift
  • Morning shift

Ability to commute/relocate:

  • Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

  • Must have Organizational skills, Time management skills and communication skills (verbal and written)

Education:


  • Bachelor's (required)

Experience:


  • Customer service: 1 year (required)

Language:


  • English (required)

Work Location:
In person

Application Deadline: 26/03/2024
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