Customer Care Executive - Pune, India - HIRD Services Pvt ltd

HIRD Services Pvt ltd
HIRD Services Pvt ltd
Verified Company
Pune, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter


Description

Contact Below

Job description

Profile:


  • Customer Support Associate

Location:


  • Pune

Education:


  • HSC/ B. com, BBA,BMS,Bsc Non IT,BCA )

Not Eligible - MBA, BTech, MCA, CA, LLB, PG.

Roles:


  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers.

Important notes:


  • 5 days working and any 2 week offs.
-
Should be flexible in 247 shifts.

  • Should be within Transport Boundary.
    Transport Boundary

Job Types:
Full-time, Permanent, Fresher


Job Types:
Full-time, Permanent, Fresher


Salary:
₹13, ₹15,000.00 per month


Benefits:


  • Health insurance
  • Provident Fund

Schedule:

  • Day shift

Supplemental pay types:

  • Performance bonus

Education:


  • Higher Secondary(12th Pass) (preferred)

Language:


  • English (required)

Shift availability:

  • Day Shift (required)

Speak with the employer

More jobs from HIRD Services Pvt ltd