Customer Support Associate - Gurugram, Haryana, India - INK IT SOLUTIONS
Description
We're looking for Customer Support Associate (US Process) for Gurgaon location.Exp level:
- 0.6 Months to 2 yrs
POSITION OVERVIEW:
Activities to be performed
- Review and process basic customer transactions
- Investigate and resolve data or account discrepancies
- Input, edit and maintain customer account information
- Escalate issues in a timely manner to a supervisor
- Serve as a liaison between company client, end customers and various other stakeholders
- Demonstrate good interpersonal and customer relationship skills
- Document all activities and actions required to successfully resolve customer issues
- Always provide efficient and courteous service to customers
- Follow policies and procedures to meet all client,
Job Types:
Full-time, Permanent
Salary:
₹127, ₹500,000.00 per year
Benefits:
- Health insurance
- Provident Fund
Schedule:
- Rotational shift
- US shift
Supplemental pay types:
- Overtime pay
- Performance bonus
- Shift allowance
Experience:
- total work: 1 year (preferred)
Ability to Commute:
- Gurgaon, Haryana (required)
Work Location:
In person
Speak with the employer
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