Customer Support Representative - Gurgaon, India - Everstylish Lifestyle Pvt. Ltd.
Description
Job Responsibilities:
- Handling customer queries on Web Chat, Emails and Social Media.
- Educate current and potential customers with product and service information.
- Maintain accurate customer records.
- Identify and escalate priority issues to the Team Leader and Ops Team
- Actively participate in team meetings
- Handle all queries in a polite, professional manner.
- Educate customers on services and processes.
- Adhere to laid down internal policies, procedures and processes.
Salary:
₹20, ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Provident Fund
Schedule:
- Day shift
Ability to commute/relocate:
- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)
Education:
- Higher Secondary(12th Pass) (preferred)
Experience:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
Language:
- Hindi (preferred)
- English (preferred)
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