Trainer - Sarsoona, India - Triconn Solutions
Description
Greetings of the DayComplete WFO hiring.
Tech Mahindra LTD_ Kolkata _ Hiring for Process Trainer in E Commerce Domain
Job Responsibilities-
- Ensure successful execution of training needs
- Measure program training effectiveness
- Send reports/MIS to the Operations team on the progress/pending status of activities
- Review content at regular intervals to ensure all updates are incorporated
- Participate in Internal & External Calibrations
- Manage Knowledge Check for New Hires & Production Staff
- Should be aware about terminologies like TNI, TNA, BQM, Throughput etc.
Knowledge, Skills and abilities-
- Very Strong written and verbal communication skills (English)
- Customer/ Client Handling Skills
- Experience in any product/process/soft skill/upskilling training
- Open to Work in 24X7, 6 days working Rotational
- Min Graduate (Any) mandate
- Overall, 3 years' experience & 1 Year as a Trainer from a BPO Non-Telecom/ Ecommerce process. (Mandate)
- Strong understanding of and experience in product training in domestic / International BPO domain
Looking for immediate joiner (will add to advantage)
**Salary
- Best in Industry**
Salary: ₹35, ₹38,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
- Performance bonus
- Yearly bonus
COVID-19 considerations:
keep n mind
Work Location:
One location
Speak with the employer
- 91-XXXXXXXXXX
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