Customer Support Associate - Noida, India - Khan Global Studies Pvt Ltd
Description
KGS employs Customer Service associate in location (Noida sector-62) who will be supporting our students in two languages (Hindi/English).We need associates who are bright, articulate, and detail-oriented with a genuine desire to find solutions to student problems.
They play a critical role in delivering timely, accurate, and professional customer service to KGS students, helping solve problems such as:
payment issues, course related queries and general issues.
Specific Agent for E-mail or chat support.
1.Fluent with English and Hindi.
2.At least 6 months experience as CSA.
3.Good communication skills.
4.E-mail Ethics are must.
Salary:
₹12, ₹20,000.00 per month
Benefits:
- Food provided
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
- Work from home
Schedule:
- Day shift
Supplemental pay types:
- Shift allowance
Education:
- Bachelor's (preferred)
Experience:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
Language:
- English (preferred)
- Hindi (preferred)
Ability to Commute:
- Noida, Uttar Pradesh (required)
Work Location:
In person
Speak with the employer
Expected Start Date: 23/02/2024
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