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Customer Support - Mumbai, India - Morpheus Human Consulting

Morpheus Human Consulting

Verified Company

Mumbai, India

1 month ago

Posted by:

Deepika Kaur

beBee Recuiter

Reference Code:

Customer Support (Client Servicing)
Broking
Industry - Mumbai

Category:
Broking
Job Description:
Our Client is a fullservice broking firm that offers multiple investment products to customers for trading in Equities, derivatives, commodities, currency, and IPO segments via NSE & BSE. The company caters to Retail & Institutional clients, supported by our research teams that deliver timely technical analysis for stocks and indepth fundamental advice. NRI Desk caters to the investment needs of NRIs worldwide. They offer investment products such as Bonds, NCD, Gold Sovereign Bonds, RBI Bonds, Mutual funds, ETF, Insurance
Life & Non-Life, Corporate Fixed deposits, Loan against Shares & Demat services. They also offer tailormade investment solutions to clients based on their financial needs and goals. A preferred trading partner with Bank of India across its branches in India to offer its clients equity trading 3in1 accounts. Established in 1997, headquartered in Mumbai has over 150+ locations in India.
Job Title:

Customer Support (Client Servicing)

Industry

- Mumbai

Job Responsibilities
Handling Basic + Advance Level Queries(like Brokerage, STT, Govt Charges & other charges)
Coordinating with IPO Brokers
Back Office Software(like Login Related Query,back office reports)
Online Trading Query
DP Related Process(i.e Complex query on Share Transfer,etc)
Corporate Actions (CA)
Handling Process of filling, submitting, bidding
Account opening & Reactivation
Customised Reports sending
Basic knowledge of all Equity related departments, coordination with respective dept for complex queries
Handling Queries of HNI accounts
Physical Shares work
Maintaining reports in excel
Key Skills:
Mandatory
Excellent in verbal and written English ,Industry: Broking
Relevant Experience 2 to 3years of experience

Job Location: Mumbai

Working Days: 6 days (will have to go office daily)

Qualification: Graduate
About Morpheus Consulting:
Recruitment is a people-focused business
our success and growth are reliant upon our people. Our team of 130 consultants based in Middle east, Asia and Africa offer a blend of international recruitment experience, coupled with a platform of local market and industry knowledge. Morpheus Consulting has its presence since 2007 and has established itself as a reputed recruitment specialist in its industry.-
Location:
Required Experience:
23 yrs
Positions:
1

Digital Transformation(Dxt)