Customer Support Executive - Bengaluru, India - Hariharan Logistics
Description
Prepare a check List and check all documents to avoid errors, identify missing documents, and/or identify potential issues.- Administering import procedures and documentation.
- Managing demurrages, port charges within specified norms.
- Managing the seamless movement of the consignments to the destination.
- Coordinating with Port Authorities for various requirements connected to the vessels handling at the ports.
- Any other assignment that may be given from time to time by superior officers.
- Preparing DSR to Customer.
- Coordination with Importer and Suppling line.
- Coordination with clearing clerk towards Clearance.
- Job updation in ERP
- Process Minimum 5 years experience.
Job Types:
Full-time, Regular / Permanent
Salary:
From ₹40,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)
Education:
- Bachelor's (preferred)
Experience:
- Customer Support in Clearing and Forwarding: 5 years (required)
- Customer service: 1 year (preferred)
Language:
- Hindi (preferred)
- English (preferred)
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