Duty Officer - Dehra Dun, India - PVR Cinemas

PVR Cinemas
PVR Cinemas
Verified Company
Dehra Dun, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Job title:
Duty Officer

Qualification:
Graduate/Diploma in Hotel Management shall be preferred


Experience:
:1- 3 Years of experience in hospitality.


Salary Range (LPA): 16k-17k in hand

Physical Attributes

- Age : Years

  • Pleasing Personality with
    5.5''(M) & 5.2''(F)
  • Well Groomed

Key Responsibilities:


  • Ensure his responsibility areas are well equipped, operational and his team is provided with adequate tools

This includes:

  • Cinema is clean
  • All POS/ Equipment's are active
  • Ensure BGM is ON
  • Marketing collaterals in responsibility area are in place
  • Conducting Preopening Audi check
  • Responsible for improvement of Cinema Operations process and ensuring statutory Compliance adherence
  • Brief his/her team member about the new releases / new marketing initiative & monitor its effectiveness
  • Coordinating and multitasking job duties in a busy environment
  • Adhere to strict staff grooming and hygienestandards
  • Ensure that Audi's are opened in time and ESP (Front Enders) is available at the Exit to thank the patrons
  • 100% assistance to the ESP.
  • Responsible for maintain proper FIFO with special care to perishable product
  • Maintains Displays, Danglers & all visuals at candy
  • Responsible for customer query handling/situation handling
  • Well versed with Movie synopsis and genre
  • Train the staff for up selling, suggestive selling and in auditorium (SOS) selling
  • Responsible for Compliance of Audit points and execution as per set norms
  • Responsible for TAT for Patron complain resolution.
  • Responsible for Training and Grooming of ESP as per SOP.
  • Control on pilferages in allocated area during the shift
  • Bills to be generated against every purchase and no cash variance (at concessions)
  • Knowledge and functioning of Projection machine / software.

Job Competence (Skills):


  • Must possess strong organization time management skills, attention to detail.
  • Should have through knowledge and understanding of hotel/ cinema operations.
  • Should have wide experience on handling customer queries.
  • Good experience of F&B.
  • Cross selling & upselling.
  • Proven ability to manage guests and processes.

Job Types:
Full-time, Regular / Permanent


Salary:
₹15, ₹17,000.00 per month


Benefits:


  • Leave encashment
  • Provident Fund

Schedule:

  • Flexible shift
  • Rotational shift

Ability to commute/relocate:

  • Dehra Dun: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

  • Do you have a degree in Hotel Management?
  • Are you willing to relocate to Dehradun?

Experience:


  • Hospitality: 2 years (preferred)
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