Sales Trainer/process Trainer - Gurugram, Haryana, India - Nirvasa Healthcare Pvt Ltd

Nirvasa Healthcare Pvt Ltd

Verified Company

Gurugram, Haryana, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Openings - 7
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Coaching & Feedback Technique: Use your expertise in closing Feedback with advisors by using different techniques of feedback i.e. Sandwich Feedback etc
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Refresher Sessions:Refresher session to be performed on the Opportunity areas found in audits with Bottom advisors under conversion, Verified Revenue & LDR.
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Documentation: Maintain detailed and accurate records of all aligned tasks
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Call Listening Activity:Should be responsible for Conducting Call Listening session with advisors, showcasing opportunity areas, Key Implementation for improvement & skills to be used for sales improvement
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Bottom Quartile Management:Trainer will be responsible for BQ Improvement for their respective span and will meet process requirements
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Data Analytics: Should be able to analyse and able to showcase the gaps and improvement in session by using MS Excel (must)
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Content Creation:Should be able to create training content using latest learning methods

Knowledge & Skills:

Should be Graduate in any stream.
Minimum 4 years of experience sales training and coaching with domestic BPO/Call center
Possess a strong skill for convincing customer, process knowledge & Logical skills.
Observations Skills, Sales Skills, Enthusiastic
Excellent interpersonal and communication skills.
Should have good delivery technique of content explanation, Team management skills
Data Analysis

Pay:
₹25, ₹45,000.00 per month

Application Question(s):

How many years of experiences you have as process trainer in outbound sales in voice process?
Have you worked in Refresher Sessions,Coaching & Feedback Technique,Audits on regular basis?

Work Location:
In person