Regional Business Process Expert - Bengaluru, India - ALSTOM

ALSTOM
ALSTOM
Verified Company
Bengaluru, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
As a promoter of sustainable mobility, Alstom develops and markets systems, equipment and services for the transport sector.

Alstom offers a complete range of solutions (from high-speed trains to metros, tramways and e-buses), passenger solutions, customised services (maintenance, modernisation), infrastructure, signalling and digital mobility solutions.

Alstom is a world leader in integrated transport systems. The company recorded sales of €7.3 billion and booked €10.0 billion of orders in the 2016/17 fiscal year. Headquartered in France, Alstom is present in over 60 countries and employs 32,800 people. UNIFE report forecasts India's accessible market at 4B€ over , with growth of 6.6%.

Alstom has established a strong presence in India and is currently executing metro projects in several Indian cities including Chennai, Kochi and Lucknow where it is supplying Rolling Stock manufactured out its state of the art facility at SriCity in Andhra Pradesh.

In the Mainline space, Alstom is executing Signaling & Power Supply Systems for the 343 Km. section on World Bank funded Eastern Dedicated Freight Corridor.

Construction of the new electric locomotive factory for manufacturing and supply of 800 units of high horse power locomotives is also in full swing at Madhepura in Bihar.

Alstom has set up an Engineering Centre of Excellence in Bengaluru, and this coupled with a strong manufacturing base as well as localized supply chains, is uniquely positioned to serve customers across the globe.

Today, Alstom in India employs close to 3000 people and in line with Government of India's 'Make in India' policy initiative, Alstom has been investing heavily in the country in producing world class rolling stock, components, design, research and development to not only serve the domestic market, but also rest of the world.


Job Title & Purpose

Job Title

Regional Business Process Expert - Finance

Purpose of the Job

  • The Regional Business Process Expert is the métier referee for the Region in charge.
  • The Regional Business Process Expert supports new IS implementation and validates closure of implementation
  • The Regional Business Process Expert communicates and ensures the process model is applied in his corresponding métier in the region.
  • The Regional Business Process Expert ensures GSI usability in all the deployed entities
In the allocated region


Position in the Organisation

Organisation Structure


The Regional Business Process Expert hierarchically reports to the GSI APAC Business Director in the Region he is dedicated to (as Methods & Tools métier, depending on the organization).


Network & Links
- with central team (BPO,IS Referees) due to the expertise on métier & IS tool.
- with KU for capturing process lack of knowledge, contain them & escalate if necessary.
- with the other BPOs in the Region to ensure the consistency of processes and tools, and inputs & outputs are aligned to the Process Key Indicators targets.
- with the project team (GSI) for activity reporting.


Mission

Responsibilities and Accountabilities

Project deployement:


  • The Regional BPE submit the gap analysis to Global BPO before new IS implementations
  • During implementations Regional BPE helps sites for developing training sessions (as defined by Program), coaching KU & Rollouts.
  • Regional BPE monitors incidents & defects raised by the sites (Key Users). They can propose workarounds. They validate the solution proposed by program and its implementation. He (she) is the entry point for issues raised, for issues characterization & supervise the problem solving with the IS referee.

System and process sustainability:


  • Animation:
  • The Regional Business Process Expert validates training guides for the Region
  • The Regional Business Process Expert creates, sustain & develop Key Users networks.
  • Ensure process consistency with others RBPO
  • The Regional Business Process Expert puts in place and manages usage control ensuring that endusers are well using the system, by assessment performed.
  • The Regional Business Process Expert analyses the needs from the KU and if agreed submits the change requests to central BPO
  • The Regional Business Process Expert are the firsts entry points for key users & department heads concerning the processes related to their métier in the related Region
  • The Regional Business Process Expert proposes process upgrades to Global BPO coming from his expertise or other workshops with regional teams IS referees and other BPOs.
  • The Regional Business Process Expert assesses the KU competencies for skill matrix & development management of the KU (linked with Central).
  • The Regional Business Process Expert can extract, they consolidates & analyzes indicators coming from sites (effectiveness metrics & PKI) in order to share it and build appropriate action plan

Measurement

  • Regular update of the PKIs and the process maturity matrix
  • Follow up and
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