Vkyc Agent - Salt Lake, Kolkata, West Bengal, India - TRUSTEGIC

TRUSTEGIC
TRUSTEGIC
Verified Company
Salt Lake, Kolkata, West Bengal, India

1 month ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Hiring for our Client


Industry:
Bank - HO


Responsibilities:

Video Customer identification carry out Customer identification process through video calls.

Performing due diligence checks and reviewing KYC documentation through video calls

Need to be consistent, thorough, accurate and credible while performing duties

Interaction quality complete and accurate capture of call interactions

Customer service must exhibit highest standards of customer service to ensure customers are comfortable the our the verification process abide by Banks grooming standards

Business value additions promoting digital banking services for a superior customer service experience through meaningful conversations

Profiling of customers in order to aid right cross-servicing of bank products

Audit and service quality ensure all laid down system and process are followed as stipulated by audit and senior management ensure accurate and timely processing and submission of KYC requests adherence to set processes of updating customer interactions


Qualification:
Any Graduate


Language proficiency:
English/ Hindi/Bengali


Behavioral Skills:
Excellent verbal, written communication skills

Good interpersonal skills

Eye for detail

  • Ability to identify potential failure modes
Analytical and problem-solving ability

Good in computer


Job Types:
Full-time, Regular / Permanent


Salary:
₹14, ₹15,000.00 per month


Benefits:


  • Provident Fund

Schedule:

  • Rotational shift

Supplemental pay types:

  • Yearly bonus

Speak with the employer
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