Front Office Executive - Hyderabad, India - Goldsikka Limited

Goldsikka Limited

Verified Company

Hyderabad, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Company:
Goldsikka Jewellery Private Limited

Location:
Prakash Nagar, Begumpet, Hyderabad.

Timings:9: 30 AM to 6:30 PM

Working Days:
Monday to Friday

Week Offs:
Second & Fourth Saturdays & All Sundays

Front Office Executive

Responsibilities:

Welcome and Greeting:
Provide a warm and friendly welcome to visitors, clients, and employees entering the premises. Offer assistance and direct them to the appropriate departments or individuals.

Telephone Management:
Handle incoming calls, route them to the correct personnel, take messages, and provide information as required. Maintain a professional and courteous tone during all interactions.

Appointment Scheduling:
Manage appointment calendars, schedule meetings, and arrange conference rooms. Notify concerned parties about upcoming appointments and maintain an organized schedule.

Visitor Management:
Register and issue visitor badges, ensuring that security protocols are followed. Monitor and control access to the premises, maintaining a secure environment.

Documentation:
Prepare, maintain, and update various documents, records, and reports. Ensure accuracy and completeness of information.

Mail and Courier Management:
Receive, sort, and distribute incoming mail and packages. Prepare outgoing mail and packages for courier services.

Problem Solving:

Address and resolve visitor, employee, and client concerns or issues in a timely and effective manner, escalating when necessary.

Administrative Support:
Assist various departments with administrative tasks such as data entry, filing, photocopying, and other general office duties.

Maintain Cleanliness:
Ensure the front office area is clean, organized, and presentable at all times.

Qualifications:

Education:
Bachelor's degree in a relevant field.

Experience:

Minimum of 4 years of experience in front office management or a related role.

Languages:
Fluent in English, Hindi, and Telugu. Excellent communication skills in all three languages, both written and verbal.

Professional Appearance:
Neat and professional appearance with a strong emphasis on representing the organization positively.

Customer Service Skills:
Exceptional customer service and interpersonal skills to effectively interact with a diverse range of individuals.

Computer Proficiency:
Proficient in using MS Office (Word, Excel, Outlook) and other relevant software.

Organizational Skills:
Strong organizational and multitasking abilities with keen attention to detail.

Problem Solving:
Demonstrated ability to handle challenging situations and resolve issues diplomatically.

Availability:
Must be available to work regular office hours and occasional extended hours when required.

What's App:

Address:2nd Floor, Ashoka Raghupathi Chambers, H.No adj. To Prakash Nagar Metro Station, Begumpet, Hyderabad, Telangana

Salary:
₹15, ₹30,000.00 per month

Benefits: