Client Servicing Executive - Gurgaon, India - Cog Digital Pvt Ltd.
Description
Job Summary
Responsibilities
- Customer centric : Must seek, process and execute client requests and product orders.
- Go to Person
- Must have all answers to queries regarding product/ services, processes and if required direct them to the account manager.
- Pro at Functionality : Must assist clients to use the products and services and keep them updated about new features launched.
- Coordinator: Must coordinate with internal teams to ensure timely fulfillment of products orders/ services
- Maintain trackers, reports for client interaction, product/ service usage, etc.
- Collect feedback and resolve client complaints.
Skills Required:
- Great communication, presentation and client servicing skills.
- Experience in dealing with digital media publishers.
- Excellent time management and organizational skills.
- Proactive and a selfstarter.
- Strategic thinking.
- Good understanding of social media marketing.
Salary:
₹300, ₹600,000.00 per year
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
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