Client Servicing Executive - Gurgaon, India - Cog Digital Pvt Ltd.

Cog Digital Pvt Ltd.
Cog Digital Pvt Ltd.
Verified Company
Gurgaon, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter


Description

Job Summary

Responsibilities

  • Customer centric : Must seek, process and execute client requests and product orders.


  • Go to Person

  • Must have all answers to queries regarding product/ services, processes and if required direct them to the account manager.
  • Pro at Functionality : Must assist clients to use the products and services and keep them updated about new features launched.
  • Coordinator: Must coordinate with internal teams to ensure timely fulfillment of products orders/ services
  • Maintain trackers, reports for client interaction, product/ service usage, etc.
  • Collect feedback and resolve client complaints.

Skills Required:


  • Great communication, presentation and client servicing skills.
  • Experience in dealing with digital media publishers.
  • Excellent time management and organizational skills.
  • Proactive and a selfstarter.
  • Strategic thinking.
  • Good understanding of social media marketing.

Salary:
₹300, ₹600,000.00 per year


Schedule:

  • Day shift

Supplemental pay types:

  • Performance bonus

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