Receptionist - Bengaluru, India - BHiVE Workspace
Description
Job Title :
Receptionist
Experience Range: 0 to 3 yrs
Qualification:
bachelor's or master's degree in hospitality management, Business Administration, or a related field.
Interview Process:
Applicant questionnaire > Assessment > Face to Face Rounds > HR Round
Our mission is to be India's largest and most comprehensive platform for commercial real estate rental solutions, driven by a customer-centric mindset.
We strive to be the go-to partner of choice for customers by offering best-in-class customer experience, value for money, tailor-made solutions and the options available.
Employee Referral
Referral Category 4
Why join BHIVE:
- Exciting projects: BHIVE offers innovative projects that have a real impact in the industry.
- Collaborative environment: BHIVE values teamwork and collaboration, fostering creativity and providing opportunities for learning.
- Worklife balance: BHIVE offers flexibility in work hours to maintain a healthy worklife balance.
- Career growth: BHIVE invests in employee development and opportunities for career growth.
- Impactful work: Working at BHIVE means making a real impact on the startup ecosystem in India.
Responsibilities:
Property Showrounds :
Proactively conduct property showrounds, showcasing our center's facilities and amenities to potential clients. Highlight the key features and benefits of our establishment to prospective customers.
Hospitality Expertise:
Demonstrate a strong understanding of Indian hospitality principles and practices. Provide a warm and welcoming atmosphere to guests, creating a positive and lasting impression of our center.
Ticket Handling:
Log and manage tickets daily, ensuring timely resolution or escalation to the appropriate departments.
Communication and Presentation:
Exhibit exceptional communication skills both in person and over the phone. Engage with clients and visitors in a friendly, approachable manner while maintaining a professional demeanor.
Grooming and Personal Presentation:
Maintain a neat and polished appearance consistently, reflecting the high standards of our establishment.
Over-the-Counter Invoices: Handle daily invoicing processes accurately and efficiently. Assist customers in billing-related inquiries, ensuring all transactions are processed securely including handling visitor at the premises.
Reception Handling Etiquettes:
Manage the reception area effectively, maintaining cleanliness and organization. Greet visitors, employees, and vendors courteously and direct them to their respective destinations.
Requirements:
Previous Experience:
Prior 1 years of experience in a customer-facing role within the hospitality industry or related field is preferred.
Hospitality Knowledge:
Possess a fundamental understanding of Indian hospitality principles, ensuring a culturally sensitive approach to customer interactions.
Communication Skills:
Excellent verbal and written communication skills in English and local languages are essential for effective customer engagement.
Professionalism:
Display a high level of professionalism, courtesy, and tact in all interactions, regardless of the situation.
Problem-Solving:
Demonstrate strong problem-solving skills and the ability to handle customer issues with empathy and efficiency.
Multitasking:
Capability to handle multiple tasks simultaneously while maintaining attention to detail.
Availability:
Willingness to work flexible hours, including weekends and holidays, to accommodate the center's operational needs.
Salary:
From ₹100,000.00 per year
Benefits:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Bangalore City, Karnataka: Reliably commute or planning to relocate before starting work (required)
Experience:
Microsoft Office: 1 year (required)
- Front desk
- Receptionist: 1 year (required)
Language:
- English (required)
Speak with the employer
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