Retail Store Supervisor(Apparel) - Bengaluru, Karnataka, India - Lulu Global Mall

Lulu Global Mall

Verified Company

Bengaluru, Karnataka, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Roles and Responsibilities:

Managing in Planning & Execution of day-day Operations.
Ensure clients are properly greeted upon their arrival.
Ensuring and providing flawless, upscale, professional and high class guest service experiences.
Analyzing customer feedback and providing strategic direction to continuously improve overall rating.
Responding to guests needs and anticipating their unstated ones.
Roaster Planning, Week-off scheduling.
Contributing to the development of customer satisfaction programs. DSR( Daily Sales Report) are updated on daily basis.
Motivate the store staff and ensure the growth of the store staff in terms of Skill and position.
Continuous communication with the store staff thru store briefing, training on the offers and promotions, daily sales, Customer grievance.
Ensure that the customer appointments are scheduled accordingly.
Responsible for the achievement of the store targets.
Able to handle customer complaints and grievances.
Ensure the optimum mix of sales through services and membership sales.
Ensuring that the SOP is adhered at the store.

Must have experience 2-4 years of working in Retail store.

Job Types:
Full-time, Permanent

Salary:
₹298, ₹401,062.92 per year

Benefits: