Avp - Business System - Mumbai, India - TransUnion
Description
TransUnion's Job Applicant Privacy NoticeWhat We'll Bring:
We are looking for a Project Manager to plan and manage delivery of IT solutions and associated technical support services in support of business objectives and ongoing operations.
- Strike a balance between contemporary technical knowledge and managerial skills while advancing your business acumen
What You'll Bring:
-
Design
- Creates engineering design to meet the business and operational objectives for business continuity solutions.
- Defines standard engineering designs, templates, processes, and procedures for implementing projects that follow existing Transunion architectures for large complex projects.
- Defines new engineering designs, templates, processes and procedures for implementing projects that require new architecture patterns.
- Proactively utilizes knowledge of the business unit and objectives to maximize the efficiency of the design.
Assessment and Strategy
- Lead and Direct Engineering Team for problem resolution
- Manage maintenance, code upgrades, and scheduled monitoring.
- Manage infrastructure including maintenance, code upgrades, and scheduled monitoring.
- Analyzes system performance, modifying parameters to improve throughput and effectively utilize system resources.
- Monitors resource usage, making required adjustments.
- Responsible for accurately estimating and planning activities within the domain to provide the necessary input into the project managers for developing an end to end plan.
- Establishes and maintains strong collaborative relationships with internal and external strategic partners as well as critical IT infrastructure service providers. With administrative direction, leads the evaluation and selection of tools.
- Identifies key areas for improvement to align to strategic objectives.
- Analyzes industry best practices and previous project executions.
Support
- Provide Tier 3 Operational support including staging, installing, configuring, troubleshooting, and documenting the current infrastructure.
- Manage scheduling and Patching cycle as well as providing software and hardware roadmaps.
- Perform preventative maintenance, including the installation of hot fixes and version upgrades.
- Participate in and/or lead projects of low to medium complexity.
- Leads oncall production support activities, using the technical knowledge and capability to handle all problems that may arise.
- Proactively puts procedures in place to prevent and reduce the severity of outages.
- Conducts updates of management information systems, including asset management, time tracking and other systems.
Leadership
- Mentors tier 1 and tier 2 team members on current standards and best practices
- Provides quality assurance for engineering designs of junior team members
- Responsible for developing the organization by mentoring junior engineers and developing "how to" guides, communicate, organize and manage information systems projects to maximize the benefits of IT investments.
- Responsible for managing technology and consulting vendor/partner relationships, service delivery and overall performance as well as supervising IT staff and implementing IT policies and procedures.
- Collaboration and strategic partnerships across organizational business units and divisions
Impact You'll Make:
Qualifications:
- Education: BE/MCA/BTech or equivalent work experience
- 12+ years of experience (.Net, Ab Initio, Hadoop, Angular JS, Java)
- 58 years of experience of design, implementation, maintenance, and troubleshooting in related technologies
- Programming background/knowledge is must.
Professional skills:
- Excellent written and verbal communications skills; able to communicate effectively with associates at all levels.
- Ability to effectively summarize and clearly communicate infrastructure hardware/software problems involving multiple support team(s).
- Ability to manage concurrent projects to plan.
- Organized, able to lead, follow through and complete projects with mínimal supervision.
- Selfmotivated and adaptable to change; able to work productively in a team setting.
- Must be able to prioritize and manage time effectively as well as function with no supervision, under tight deadlines, and demonstrate initiative in problem solving.
- Demonstrate ability to execute and perform timely followup to ensure customer satisfaction.
- Demonstrate competency in the use of project management tools and methodologies.
- Ability to instill quality in every aspect of the job function.
Advisor, Business Systems
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