Tele Counsellor - Delhi, Delhi, India - CL Educate LTD
Description
About us
Career Launcher is an EdTech company that is a part of the BSE/NSE listed parent, CL Educate.
Career Launcher is a leader in test-prep for aptitude exams (MBA, Law, IPM), jobs (UPSC, Bank), International Education Test Prep (SAT, GRE, GMAT and IELTS) and Study Abroad (with an extensive partner university network in the US, UK and Canada) for over 25 years and has maintained technology-enabled leadership consistently.
Over a million students engage with CL annually through a blended approach where the online program is strongly supported by over 200 locations across India and West Asia.
- Designation: Telecaller
- Study Abroad
- Location: Mohan Cooperative, New Delhi
Roles and Responsibilities:
- Complete daily outbound call quota & talk time through allocated leads
- Create sales pipeline & convert leads to meet and exceed enrolment / revenue targets
- Upselling & crossselling relevant CL offerings
- 100 to 150 calls in a day, with 3.5 hours of talk time in a day
- Ensure process compliance and timely reporting.
- Demonstrate a strong customer service orientation in all spheres of activities.
- Handle escalations and ensure client satisfaction in issue resolution
Profile Requirements:
- Bachelor's degree with a min of 50%. Those currently pursuing graduation are also eligible.
- Upto 2 years of prior workex in edtech / study abroad online / inside sales.
- Excellent communication skills
- Willingness to continuously learn about colleges/universities abroad.
- Knowledge of the admission process of at least one of the countries
- US, UK, or Canada is a big plus.
Benefits:
Our working hours are from 10:30 am to 7:00 pm from Monday to Saturday.
All Saturdays are working.
Job Types:
Internship, Temporary
Contract length: 3 months
Salary:
₹15, ₹18,000.00 per month
Benefits:
- Cell phone reimbursement
Schedule:
- Day shift
Education:
- Bachelor's (preferred)
Work Location:
In person
Application Deadline: 12/04/2024
Expected Start Date: 15/04/2024
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