Billing Customer Service Representative - Greater Noida, India - Daxko India

Daxko India

Verified Company

Greater Noida, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Company Description

Daxko powers health & wellness throughout the world.

Every day our team members focus their passion and expertise in helping health & wellness facilities operate efficiently and engage their members.

Whether a neighborhood yoga studio, a national franchise with locations in every city, a YMCA or JCC-and every type of organization in between-we build solutions that make every aspect of running and being a member of a health and wellness organization easier and delightful.

Job Description:

The
Billing Customer Service Representative will support the Finance Team by kicking out results with a strong work ethic and a self-managed attitude.

This position will focus on accounts receivable, assisting with billing, and customer payments and internal/external inquiries. Occasionally, this position will also assist the team with ad-hoc projects related to financial reporting.

The
Billing Customer Service Representative reports to the Senior Accountant II.

Your Responsibilities:

Facilitate swift payment of invoices due to the organization by sending bill reminders and contacting clients with outstanding accounts
Perform daytoday financial transactions including verifying, classifying, computing, posting and recording accounts receivable data
Verify discrepancies and resolve clients' billing issues
Keep track and process accounts and incoming payments
Assist in the billing process
Review customer contracts and update contract management system
Interact with customers and provide exceptional customer service
Assist the team in the monthly revenue review
Adhoc projects assigned by the Senior Accountant II

Qualifications:

Solid understanding of basic accounting principles
Overall willingness to jump in and make a difference
Excellent verbal and written communication skills
Excellent interpersonal and customer service skills
Excellent organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Strong analytical and problemsolving skills
Ability to function well in a highpaced and at times stressful environment
Proficient with Microsoft Office Suite or related software
Higher Secondary Certificate Examination
Studying toward bachelor's degree in Accounting (Junior level or above)
Basic Excel Knowledge
Proficient ability to speak and write in the English language

A plus if you have:

Bachelor's degree in accounting
Customer Service or customer facing job experience
Experience with Accounting Software

Additional Information

Daxko is dedicated to pursuing and hiring a diverse workforce.

We are committed to diversity in the broadest sense, including thought and perspective, age, ability, nationality, ethnicity, orientation, and gender.

The skills, perspectives, ideas, and experiences of all of our team members contribute to the vitality and success of our purpose and values.

We truly care for our team members, and this is reflected through our offices, benefits, and great perks.