Credit and Collections - Bengaluru, India - Semperfi Solutions and Services
Description
Position:
Process Associate
Experience: 3-6 years
Job Location:
Bangalore (Work from Office )
Shift Time: 3PM to 12AM
Notice Period:
Immediate
Skills Required:
AR experience & Excellent communication.
- The duties of a Collections Associate include collection calls and Analyse sales order release and review Sales force tickets.
- Providing customer service regarding collection issues, process customer refunds, process, and review account adjustments, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts
- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.
- Accountable for reducing delinquency for assigned accounts.
- Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.
- 36 years High Volume B2B Collections experience and handling order release tickets
- Knowledge of Billing and Collections procedures
- Commitment to excellent customer service
- Excellent written and verbal communication abilities
- Ability to prioritize and manage multiple responsibilities
Salary:
₹25, ₹50,000.00 per month
Schedule:
- UK shift
Supplemental pay types:
- Shift allowance
Education:
- Bachelor's (preferred)
Experience:
- billing and collections: 3 years (preferred)
Ability to Commute:
- Bengaluru, Karnataka (required)
Ability to Relocate:
- Bengaluru, Karnataka: Relocate before starting work (required)
Speak with the employer
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