Communication and Engagement Officer - Mumbai, Maharashtra, India - Believe Resourcing

Believe Resourcing

Verified Company

Mumbai, Maharashtra, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Job Overview

Expiration date:

21 March 2024

Location:

Mumbai, India

Job Title:

Communication and Engagement Officer

Salary:

R40,000 - R50,000

Education Level:

Bachelors Degree

Job Level:

Senior

Minimum Experience:

5 Years

Communication and Engagement Officer - Mumbai.

Qualifications and experience:

Matric or grade 12 (with 'C' grade or higher in first language English)
Bachelor's degree in Communication or related (English)
23 Years' experience in an Internal Communications and Engagement role
Experience working in digital communication tools
Experience in graphic design and digital artworks
High personal reliability.
Highly developed skills in writing, reading, and speaking in English.
Diligence and thoroughness, an eye for detail.
Fairness, transparency, and honesty.
A demonstrably robust understanding of operational and cultural practice in all of their global locations particularly Dhaka and Johannesburg.
Energised, determined, high personal achievement orientation.
An advocate for change, service assurance, and people development.
An evidential "people's person"; great engagement skills, positively acknowledged and respected by peers.
A selfstarter and capable of working with limited direction.
The job holder will need flexibility in their hours and days of work to mirror shifts being undertaken in the trial team. For this reason, a very small degree of working during unsociable hours may be required. The job holder is not expected to work more than their contracted hours each week, however.
Excellent communication skills and comfortable engaging with senior stakeholders.
Reasonable personal resilience.

Duties and Responsibilities:

Your work will directly contribute to our client achieving their long-term ambitions.

Your key responsibilities will include:

Delivering the objective of the internal communication and engagement function
Creating and distributing daily business communication updates.
Gathering feedback and questions from staff
Distilling complex information into easy to understand communications
Coordinating staff engagement events.
Coordinating and hosting leadership workshops.
Delivering communication strategies for learning.
Fostering engagement and dialogue in the company.
Newsletters.
Video and voice messages.
Microsites
Video channels.
Engaging with groups, stakeholders, and leaders in different geographies to capture new information of value to their staff
Creating and following a monthly communications plan

About our client:

A global leader in the BPO sector offering world-class CX and Service Centres at all their locations. The service industries include e-commerce, Retail, Food Delivery, and Technology.

This role requires the job holder to conduct all working hours
on site, from their Mumbai office.

Salary:

R R50 000 per month.