Servicenow HRsd System - New Delhi, India - weITglobal

weITglobal

Verified Company

New Delhi, India

3 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

we are looking for an
ServiceNow HRSD system expert to our client in retail Industry.

This position is within 'People Delivery Management' capability area in sub domain 'People Management' of Digital People Domain.

As part of this role consultant will support SN devops team, business stakeholders, POT project team, SN functional team and PO/EM on design and solution topics related to ServiceNow HRSD. Will be responsible for overall solution design of the area
The consultant will report to the Engineering Manager of this capability area.
Consultant will be part of growing team with different roles (Functional, Dev, QA, Architecture).

The scope of the services

Work as a ServiceNow HRSD system architect and SME
Work with product specialist and business stakeholders to break down HRSD business requirements into workable SN solution design
Support all team members with design options in service now for various topics
Support dev team during the sprint to solve any design problem
Support ops team to resolve complex prod incidents
Support EM on platform wide topics related to ServiceNow
Support PO with design choices in providing options on SN topics
Work with SN support and QA team on SN related design gaps, defects, tickets and enhancements
Share SN design related best practices and monitor overall health of solution
Provide guidance to team on SN upgrade, clone and patch topics
Lead any design work related to new SN features and capability.

Desired knowledge, experience, competence, skills etc;

Service

Now Certified:
CIS HR, HRSD Professional, CSA, CAD

At least 3+ years of experience as SN HRSD architect
7+ years of handson experience as SN architect

management, Virtual Agent, Now Mobile App, Integration Hub, Access Management, Data model, Test Automation framework, Reporting.

Ability to lead analysis, design work to provide solutions to business problems

What 3 things are most important?

Service

Now Certified:
CIS HR and HRSD Professional

Good Knowledge of overall ServiceNow platform and ability to break business requirements into technical solution
Good communication and stakeholder management skills.

Background

Timing:
Have to work in CET 8AM-5PM time zone (flexibility occasionally).

Location:
Bangalore India. Option for remote work (within India).