Tele Support - Noida, India - ARJH Tech Labs

ARJH Tech Labs

Verified Company

Noida, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Tele Support Specialist - BillPe POS Do you have a passion for helping others and a knack for solving problems? Are you familiar with point-of-sale (POS) systems and enjoy providing technical support? If so, then a Tele Support Specialist role at BillPe POS might be the perfect fit for you About BillPe BillPe is a leading provider of POS software solutions designed to empower merchants of all sizes.

Our user-friendly platform helps businesses streamline their operations, manage inventory, and accept payments seamlessly.

About the Role As a Tele Support Specialist at BillPe, you will be the first line of defense for our valued merchants.

You will provide exceptional technical support by troubleshooting queries, resolving issues, and ensuring customer satisfaction.

Responsibilities:
Provide prompt and courteous telephone support to BillPe POS merchants. Troubleshoot technical issues related to the POS software, hardware, and integrations. Effectively communicate solutions to merchants in a clear, concise, and easy-to-understand manner. Document interactions and resolutions to ensure consistent and efficient service. Stay up-to-date on the latest BillPe POS features and functionalities. Maintain a positive and professional demeanor at all times.

Qualifications:
Ability to work independently and as part of a team. Strong customer service orientation with a commitment to exceeding expectations.

Benefits:
Opportunity to work in a fast-paced and dynamic environment. Be part of a team that is passionate about helping businesses succeed. If you are a highly motivated and results-oriented individual with a passion for excellent customer service, we encourage you to apply Join BillPe and help us shape the future of retail

Requirements: