Telesales Executive - Kolkata, India - Cronus Consultant
Description
Responsibilities
- Contact potential or existing customers to inform them about a product or service using scripts
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company's reputation
- Go the "extra mile" to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information
Requirements and skills
- Proven experience as telesales representative or other sales/customer service role
- Proven track record of successfully meeting sales quota preferably over the phone
- Ability to learn about products and services and describe/explain them to prospects
- Excellent knowledge of English
- Excellent communication and interpersonal skills
- Cooltempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints
Job Types:
Full-time, Regular / Permanent
Salary:
₹7, ₹20,000.00 per month
Benefits:
- Flexible schedule
- Health insurance
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Kolkata ,
West Bengal:
Reliably commute or planning to relocate before starting work (required)
Experience:
- total work: 1 year (preferred)
- Sales: 1 year (preferred)
Language:
- English (preferred)
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