Customer Support Associate- International(Freshers) - Mohali, Punjab, India - InfluxService
Description
Job description
**Customer Support Associate
- International(Freshers)**
Location: Mohali
- *
- Handle incoming calls or chats to address customer queries
- Identify customer needs and determine solutions
- Offer accurate information about products and services
- Respond to customer complaints and develop solutions
- Record details of customer interactions, transactions, inquiries, and other information
- Update customer information including contact information and purchasing preferences
- *
- Excellent communication and active listening skills
- Demonstrated knowledge of customer service principles and practices
Job Types:
Full-time, Permanent, Fresher
Pay:
₹15, ₹21,000.00 per month
Schedule:
- Night shift
Application Question(s):
- What is your current ctc?
- What is your salary expectation?
Education:
- Bachelor's (preferred)
Experience:
- total work: 1 year (preferred)
Language:
- English (preferred)
Shift availability:
- Night Shift (preferred)
Work Location:
In person
Speak with the employer
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