Customer Care Executive Female - Kovilpalayam, Coimbatore, Tamil Nadu, India - Modern dairy machines(Machines manufacturing industry)
2 weeks ago
Description
Efficiently handling inbound and outbound calls and transferring them to the relevant agent or department as per telecalling script.- Conducting surveys to collect data about customer satisfaction, churn rate, brand image and awareness, etc.
- Analyzing and reporting customer data to devise new strategies or update the existing ones
- Making appointments that fit into the schedule of the client and the customer.
- Informing the customers about updates, deals, offers, promotions, policies, and keep sales funnel in motion.
- Assisting them if they are facing a problem and troubleshooting it.
- Ensuring the customer has a positive experience with the company.
- Fostering a healthy relationship between the client and the customer.
Job Types:
Full-time, Permanent
Salary:
From ₹14,000.00 per month
Schedule:
- Day shift
- Evening shift
- Weekend only
Supplemental pay types:
- Performance bonus
Education:
- Bachelor's (preferred)
Work Location:
In person
Speak with the employer
More jobs from Modern dairy machines(Machines manufacturing industry)
-
Accounts Executive
Coimbatore, India - 2 days ago
-
Purchase Executive
Coimbatore, Tamil Nadu, India - 1 week ago
-
Fresher Diploma or Iti
Kovilpalayam, Coimbatore, Tamil Nadu, India - 2 weeks ago
-
Mechanical Cadd Designer
Coimbatore, Tamil Nadu, India - 3 weeks ago
-
Sales Executive
Bengaluru, Karnataka, India - 3 weeks ago
-
CNC Machine Operator
Coimbatore, Tamil Nadu, India - 1 week ago