Customer Care Executive Female - Kovilpalayam, Coimbatore, Tamil Nadu, India - Modern dairy machines(Machines manufacturing industry)

Deepika Kaur

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Deepika Kaur

beBee Recuiter


Description
Efficiently handling inbound and outbound calls and transferring them to the relevant agent or department as per telecalling script.

  • Conducting surveys to collect data about customer satisfaction, churn rate, brand image and awareness, etc.
  • Analyzing and reporting customer data to devise new strategies or update the existing ones
  • Making appointments that fit into the schedule of the client and the customer.
  • Informing the customers about updates, deals, offers, promotions, policies, and keep sales funnel in motion.
  • Assisting them if they are facing a problem and troubleshooting it.
  • Ensuring the customer has a positive experience with the company.
  • Fostering a healthy relationship between the client and the customer.

Job Types:
Full-time, Permanent


Salary:
From ₹14,000.00 per month


Schedule:

  • Day shift
  • Evening shift
  • Weekend only

Supplemental pay types:

  • Performance bonus

Education:


  • Bachelor's (preferred)

Work Location:
In person


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