Customer Care Executive - Andhari, India - MoSahay Pv
Description
Job Description:
Handle inbound calls from the customers.
Identify the needs of customers, resolve issues, and provide solutions.
Maintain good customer relations.
Meet personal targets and work towards meeting team targets.
Maintain records of the conversations with the customer and analyze the data.
Excellent communication skill, Versant level 5 must.
Six days Working & 1 rotational week-off, 9 hours shift.
Graduate with minimum 6 month of work experience in customer service only, preferably inbound services.
(Customer service / Hospitality (front Desk) / International calling experience / Telecom / D2H / Calling / Tele caller/ Tele sales/ Collections).
Typing Test WPM with 85% accuracyWorking window 24x7 (Male) 7am to 9pm (females).
Typing Test WPM with 85% accuracy.
Salary:
Graduate (6-11 months' work expr lacs, Graduate (12 months plus work expr lacs.
Salary:
₹15, ₹22,000.00 per month
Schedule:
- Rotational shift
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Maharashtra, Andhari, Maharashtra: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Is your testspeed 2530 WPM ?
And:
- yes
Education:
- Bachelor's (preferred)
Experience:
- total work: 1 year (preferred)
- Customer service: 1 year (required)
Language:
- English (required)
Work Location:
In person
Speak with the employer
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