Receptionist - Cannanore, India - The Kannur Club

The Kannur Club

Verified Company

Cannanore, India

3 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

welcome and greet guests
- answer and direct incoming calls
- make and confirm reservations for guests

Checking guests in and out.
Receiving and managing reservations made online and telephonically.
Verifying guests payment methods during checkin.
Providing guests with information about the Club
Serving as a host at conferences, and ensuring that all relevant preparations are made for the event.

- verify guest's payment method
- listen and respond to guest queries and requests both in-person and by phone
- provide accurate information about local attractions and services
- liaise with necessary staff including housekeeping and maintenance to address any problems or complaints made by guests
- complete and maintain any incident reports, daily activity reports or other reports requested by management
- manage conference room bookings and scheduling
- close guest accounts and check guests out
- review accounts and charges with guests during the check-out process
- process accurate payment of guest accounts
- inform housekeeping when rooms have been vacated and are ready for cleaning
- monitor visitors to the hotel
- enforce rules and policies of the hotel
- maintain a neat and orderly front desk and reception area

Salary:
₹10, ₹15,000.00 per month

Experience:

Microsoft Office: 1 year (preferred)

Front desk
Receptionist: 1 year (preferred)

- total work: 1 year (preferred)

Language: