Rescue Co-ordinator - Bengaluru, India - Sarvoham Animal Foundation
Description
Job description
About us:
Sarvoham is a non-profit organization dedicated to caring for animals in Bangalore, India.
It was established in April 2017 whose mission is to 'Rescue, Shelter, Protect & Rehome.' Currently Sarvoham is home to 200+ dogs, many of whom were abandoned, lost or too old to survive by themselves.
What are we looking?
We are looking for a young and energetic person who loves and cares for street dogs and who is customer oriented.
Typical Task:
- Attending to animal rescue and distress call and dispatching the ambulance on priority basis;
- Update the pet owners on the status of the ambulance until the animal is picked up;
- Maintaining the data of the pet owners and pet rescued in RMS such as rescue calls, animal rescued details etc.;
- Helping pet owners to understand on the help line number IVR queries;
- Entering details of the pet owners and the animal in the medical treatment record and passing on to the medical team;
- Scheduling the ambulance for release of the recovered pets; and any other tasks assigned;
- Following up on the unattended rescues until the animal has received help and closing of the case;
- Requesting for google reviews from the hot reporters;
Who can apply?
- Strong communication in English, Kannada and Hindi (Verbal & Written)
- Quick Learner in all organization processes
- Prior exposure of the customer service process
- Good presentation skills
- Graduate in any discipline
- Kind and passionate approach
- Proficiency in Microsoft Office
- Professional attitude and appearance
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Timemanagement skills, with the ability to prioritize tasks
- Customer service attitude
- Immediate joiner
- Minimum 2 years of work experience in customer service
Offer Summary:
- Salary: 15,000 to 35,000 per month
Work Days: 6 days a week
- Work Location: JP Nagar 8th Phase, Bangalore
Job Types:
Full-time, Permanent
Salary:
₹15, ₹35,000.00 per month
Benefits:
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Morning shift
- Weekend availability
Supplemental pay types:
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)
Education:
- Bachelor's (preferred)
Experience:
- total work: 2 years (preferred)
Speak with the employer
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