Customer Service Executive - Nashik, Maharashtra, India - Paradigm Consultancies
Description
WE ARE HIRING
Job designation:
- Customer Service Executive : Retail
Job location:
- Nashik, Maharashtra
Salary:
- 20,000 25,000 per month
Experience:
- Total experience:
- 5 years experience in customer service or similar role
- Minimum experience:
- 23 years experience in retail industry
Education:
- High school diploma or equivalent
Skillset:
- Good communication skills
- Proficiency with MS Office
IMMEDIATE JOINERS REQUIRED
FULL TIME
Profile introduction:
As a Customer Service Executive, you will play a key role in providing excellent customer service in a retail environment.
You will interact with customers on a daily basis, assisting them with inquiries, purchases, and resolving any issues they may have.
Your ability to communicate effectively and maintain a positive attitude will be essential in ensuring customer satisfaction and building strong relationships with our clientele.
Responsibilities:
- Greet customers and provide friendly, attentive service.
- Assist customers with inquiries about products, pricing, and availability.
- Process customer purchases accurately and efficiently.
- Handle returns and exchanges in accordance with company policies.
- Resolve customer complaints and issues in a professional and timely manner.
- Maintain a clean and organized store environment.
- Restock shelves and maintain inventory levels.
- Provide customers with information on promotions, discounts, and special offers.
- Work collaboratively with team members to achieve sales goals and ensure customer satisfaction.
Requirements:
- Minimum 1 year of experience in customer service or retail sales.
- Strong communication and interpersonal skills.
- Excellent problemsolving abilities and attention to detail.
- Ability to work flexible hours, including weekends and holidays.
- Basic computer skills and familiarity with pointofsale (POS) systems.
- A positive attitude and a passion for providing exceptional customer service.
Contact No:
Pay:
₹20, ₹25,000.00 per month
Schedule:
- Day shift
Work Location:
In person
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