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    Gold Loan Officer - Chennai, India - DBS Bank

    DBS Bank
    DBS Bank Chennai, India

    1 week ago

    dbs bank background
    Description
    Gold Loan Officer-(WD50541)

    Job Purpose

    -Responsible for Loan processing at his/her respective Branch,

    -Achievement of Renewal targets and support the overall achievement of branch target.

    -End to End Process management including handling Audit and Compliance guidance.

    -Ensure the branch/DST personnel are trained on the required process periodically.

    -Handle the audit regarding JDL and ensure correction if any.

    Key Accountabilities

  • Handling Entire Gold Loan Operations at the Branch.
  • Monthly Disbursement and Book Targets of mapped Branch
  • To ensure that each Loan Transaction is done as per defined Product, Process guidelines and fully compliant.
  • Calling up Renewal base and ensuring renewal conversion as per Targets, with minimal/no attrition
  • Handling all Gold Loan Audit and Compliance related matters.
  • Support Branch through Appraiser Identification/Onboarding and ensure Marketing Collaterals / Stationary are available as per requirement.

    • Job Duties & responsibilities

  • Handling Gold Loan Customers in the Branch, explain Product Features, handling queries from customers, support in documentation and End to End Loans processing in LOS.
  • Clear and resolve all Audit queries, FCU queries.
  • Handle Gold Loan Customer servicing
  • Responsible for Insurance Cross Sell targets
  • Manage the training agenda for the branch to ensure the Branch staff/DST are following the required procedures.
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