Customer Support Executive - New Delhi, India - DHWANI ASTROLOGY LLP

DHWANI ASTROLOGY LLP
DHWANI ASTROLOGY LLP
Verified Company
New Delhi, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Responsibilities:


Issue Resolution:
Effectively identify, troubleshoot, and resolve customer issues to ensure prompt and satisfactory resolution.


Communication Skills:
Demonstrate excellent verbal and written communication skills in English. Clear and concise communication is crucial in delivering quality customer support.


Product Knowledge:
Develop a solid understanding of our products and services to provide accurate information and assistance to customers.


Documentation:
Maintain detailed and accurate records of customer interactions, ensuring all relevant information is recorded in our systems.


Adaptability:
Ability to adapt to changing customer needs, processes, and company policies.


Team Collaboration:
Collaborate with team members to share insights, provide support, and contribute to a positive team environment.


Qualifications:

Communication Skills:
Excellent verbal and written communication skills in English.


Adaptability:
Willingness to learn and adapt to new processes and tools.


Salary:
₹12, ₹15,000.00 per month


Benefits:


  • Food provided

Schedule:

  • Day shift

Supplemental pay types:

  • Performance bonus

Education:


  • Higher Secondary(12th Pass) (preferred)

Experience:

- total work: 1 year (preferred)

  • Customer service: 1 year (preferred)

Language:


  • Hindi (preferred)
  • English (required)

Ability to Commute:

  • New Delhi, Delhi (required)

Ability to Relocate:

  • New Delhi, Delhi: Relocate before starting work (required)

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