Customer Care Executive - Mumbai, India - job seeks 4u consultancy services

Deepika Kaur

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Deepika Kaur

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Description
Undertake short-term or long-term projects to address a variety of issues and needs

  • Meet with management or appropriate staff to understand their requirements
  • Use interviews, surveys etc. to collect necessary data
  • Conduct situational and data analysis to identify and understand a problem or issue
  • Present and explain findings to appropriate executives
  • Provide advice or suggestions for improvement according to objectives
  • Formulate plans to implement recommendations and overcome objections
  • Arrange for or provide training to people affected by change
  • Evaluate the situation periodically and make adjustments when needed
  • Replenish knowledge of industry, products and field

Requirements and skills

  • Thorough knowledge of field of expertise and willingness to keep abreast of advancements
  • Knowledge of business software and IT systems
  • Ability to develop detailed proposals and plans
  • Excellent organizational and coordination skills
  • Analytical and creative
  • A great listener with ability to communicate with people of diverse disciplines
  • Certification in consulting or field of expertise is an advantage

Job Types:
Full-time, Fresher


Salary:
₹20, ₹27,304.31 per month


Benefits:


  • Health insurance
  • Provident Fund

Schedule:

  • Morning shift

Supplemental pay types:

  • Joining bonus
  • Performance bonus
  • Shift allowance
  • Yearly bonus

Ability to commute/relocate:

  • Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Education:


  • Higher Secondary(12th Pass) (preferred)

Experience:


  • Technical support: 1 year (preferred)
- total work: 1 year (preferred)

  • Customer service: 1 year (preferred)

Language:


  • Hindi (preferred)
  • English (preferred)

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