Customer Service Executive - Mumbai, India - Achieeve

Achieeve
Achieeve
Verified Company
Mumbai, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Please find below JD and Company Profile:

JOB DESCRIPTION

JOB TITLE
Customer Care Executive


REPORTS MANAGER
Customer Care Manager


DIRECT REPORTS IF ANY
None


JOB PURPOSE

ACCOUNTABILITIES

  • Outbound calling to customers to verify their profile.
  • Resolving customer queries.
  • Coordinate with network marketing companies and clients with respect to different requirements.
  • Preparing MIS reports on daily, weekly and monthly basis.
  • Data Maintenance
  • Coordinating with multiple stakeholders.

QUALIFICATION

  • Any Graduate

JOB KNOWLEDGE, SKILLS & EXPERIENCE

  • Good communication skill
  • Well versed with MS Office (especially MS Excel)
  • Knowledge of MS Access would be added benefit
  • Good overall computer knowledge
  • Experience with 1 to 2 years
  • Well versed with background verification profile if experienced
  • Should have Customer Service experience.

Location:
Malad, Mumbai Maharashtra

Salary:
₹20, ₹25,000.00 per month


Schedule:

  • Day shift

Ability to commute/relocate:

  • Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Education:


  • Bachelor's (preferred)

Experience:

- total work: 1 year (preferred)

  • Customer service: 1 year (preferred)

Language:


  • English (preferred)
  • Hindi (preferred)

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