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    Apply in 3 Minutes: Area Operations Manager - Vizag, India - Lenskart

    Lenskart
    Lenskart Vizag, India

    5 days ago

    Default job background
    Description

    Role:

    Area Operations Manager Direct Reportees:

    Store Managers Interactions:
    Internal and External Stakeholders


    Location:
    Cochin


    ROLE CONTEXT:
    To increase the business by driving sales and customer experience through developing and coaching your team and installing SOPs so that we become a major destination brand and industry leader


    Area of responsibility:

    • 1.Manage and deliver the KPI's – Sales, Shrinkage, Commerciality, Customer Service, Standards are met
    • 2. Ensure that you have the right people who are sufficiently trained/developed to deliver for our customers.
    • 3. Ensure the smooth operations of your area (Eye Testing Quality, Delivers a commercially well laid out store, Achieving all operational KP)
    • 4. Deliver the shopping experience that our customers demand.

    Person Specifications:

    • Full Time Graduate with 7-9 years of relevant experience into retail industry
    • Graduation is a must.
    • Very strong communication skills- both written and verbal and must be a good orator
    • Should have hands on experience working on Microsoft Office- Including Excel, PPT & Word Sales oriented.

    Competencies & Traits:
    Influencing Skills

    • Problem Solving & Decision Making
    • Planning & Organizing
    • Project Management with Collaboration and Inclusion
    • Communication Skills
    • Extroversion & Approachability
    • Leadership
    • Financial & Business Acumen
    • Customer Obsession
    • Assertiveness
    • Self Motivated & Resilient
    • Managing Pressure & Setbacks
    • Process Orientation
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