Support Executive - Ludhiana, India - Zenscale

Zenscale
Zenscale
Verified Company
Ludhiana, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

We are looking for a talented
Support Executive with
min 1yr experience to undertake the most challenging problems that basic representatives cannot resolve due to lack of knowledge or authority.

support executives help an organization's clients with concerns.


Roles and Responsibilities:


  • A professional approach in answering calls and provides information about products and services, taking input of issues and their redressal thereof.
  • Maintaining records of transactions and interactions.
  • Appropriate and timely followups wherever required.
  • Escalate unresolved queries to respective departments for accurate redressal.

Requirements:


  • Proven experience as support executive or similar role
  • Excellent communication skills
  • Good listening and problem solving skills
  • Ability to take and handle stress and pressure
  • Good interpersonal skills

Salary:


  • Negotiable(No upper limit)
More jobs from Zenscale
See all jobs of Zenscale