Telesales Advisor - Andheri West, Mumbai, Maharashtra, India - Regent Learning
3 weeks ago
Description
Roles and Responsibilities in a Telesales Advisor
- Telesales Advisors are essential for companies to carry out their sales and marketing strategies. They ensure vital leads stay caught up and provide a better user experience that comes with calling.
- Call potential customers to promote a product and follow up on existing customers for new products, offers, and services.
- Handle inbound calls to clear queries, provide information, and assist with customer issues.
- Have a great understanding of all the company departments and forward opportunities to these departments for further action.
- Staying updated with the latest products and services they need to market.
- Provide insights and recommendations for improvement to the management.h the latest products and services they need to market.
- Meeting the target for call conversion, lead conversion, call volume, etc, as set by the company.
- Maintain polite conversation with customers and handle their complaints with utmost professionalism.
- Help retain dissatisfied customers by upselling and providing offers and discounts.
Skills Required:
- These are the necessary skills that a person looking for a telecalling job must have:
- Great communication skills
- Dedicated to working long and flexible hours.
- Have a keen eye for detail.
- Excellent negotiation skills
- Goaloriented
- Should be persuasive.
- Time management skills to meet the targets.
- Problemsolving skills to assist customers with their troubles.
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Salary:
₹10, ₹25,000.00 per month
Schedule:
- Day shift
Education:
- Bachelor's (preferred)
Experience:
- total work: 1 year (preferred)
Academic Tele Sales: 2 years (preferred)
Language:
- Hindi (required)
- English (required)
Ability to Relocate:
- Andheri West, Mumbai, Maharashtra: Relocate before starting work (required)
Work Location:
In person
Speak with the employer
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