Customer Support Associate - Bengaluru, Karnataka, India - Digital Orbis Creators LLP

Digital Orbis Creators LLP
Digital Orbis Creators LLP
Verified Company
Bengaluru, Karnataka, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Customer Support Associate Semi voice


Roles and Responsibilities:
Semi voice process (Chat / Inbound calls)

Resolving customers queries and issues related to the products and services via chat or voice platform.

Regular following up with the customer.

Contacting existing customers as well as prospective customers

Maintaining the database of the customers on a regular basis

Obtaining customer information and other relevant data

Suggesting solutions based on customer's needs and requirements

Target oriented, and shall be responsible for achieving weekly/monthly KPI.

Proficient in MS Office.

Bachelor's degree in any stream

At least 1- 2 years of experience required in Customer support Department.

Great interpersonal skills.

Should be well versed in English, Kannada and Hindi.

Strong organizational skills.

Ability to work in a team or individually as and when required.

Ability to manage and handle multiple tasks

Outstanding problem-solving skills

Hard-working individual

Ability to handle pressure


Job Types:
Full-time, Regular / Permanent


Salary:
₹20, ₹30,000.00 per month


Location:
Bangalore

For more details


Job Types:
Full-time, Permanent


Salary:
₹10, ₹30,000.00 per month


Benefits:


  • Provident Fund

Schedule:

  • Day shift
  • Morning shift

Supplemental pay types:

  • Performance bonus
  • Yearly bonus

Education:


  • Bachelor's (preferred)

Experience:

- total work: 2 years (preferred)

  • Customer service: 1 year (preferred)

Language:


  • Hindi (preferred)
  • Kannada (preferred)

Work Location:
In person
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