Jr Team Member - Pune, India - Tata Communications
Description
Providing technical Support, trouble shooting, and system backup & ensuring adherence to company IT policies.- S/w installation (includes OS (Desktop, Laptop & Server and other Basic software's)
- Responsible for handling and maintaining all IT infrastructure and support systems.
- Should have experience in remote infrastructure support & IT Service.
- Good troubleshooting skill on Networking, operating systems and software.
- Ensures the issues are promptly addressed, documented and resolved within SLA.
- To provide first level support for Network & hardware related Issues.
- Maintain IT asset inventory.
- Preventive Maintenance.
- Antivirus Updating & governance.
- Review & action on data Security level issues.
- Maintaining Daily, Monthly, Quarterly, Yearly Reports.
- Daily, Weekly, Monthly & Yearly Health Check for Servers & Network Ports.
Education & Experience
Education:
- Degree from any stream (Preferred in BE (ECE, EEE, CSE), BSc(CS), BCA. Or
- Diploma in E&C/ CS/ Electrical or Electronics
Experience:
- Max 23 years hands on experience in IT Infra Management which includes Desktop, Laptops, Servers, Thin Clients, and Networking (LAN/WAN).
Skills Requirement
Technical:
- Knowledge on System Administration, Network administration and Helpdesk.
- Knowledge on information security, certifications and audits (additional value).
Functional:
- Ability to achieve success in a highenergy, enterprise environment.
- Ability to multitask, remain flexible, adapt to changing situations.
Behavioural:
- Good Analytical, Diagnostic and Problem-Solving skills
- Dealing with ambiguity and pressure.
- Excellent written and verbal communication skills.
Technical Certifications
- MCP or MCSA
- CCNA
- ITIL
Job Segment:
Operations Manager, Information Security, Network Administrator, Technical Support, Electrical, Operations, Technology, Engineering
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